In Hong Kong, shirt and suit orders can be completed in 1-2 weeks. For China, US and Philippines, both shirt and suit orders will take between 3-5 weeks.

It is important to launder your shirts properly to prolong their lifespan. For best results, wash your shirts at home.

First, pre-treat all stained areas with stain removal detergent and a soft toothbrush. Wet affected spots, such as the inside of the collar band, cuff and underarm, and slowly work in the detergent till you see soap bubbles. For tougher stains, soak affected area in warm water overnight before washing. The Laundress carries a great stain solution that is both effective and eco-friendly, you can find it on their website here.

Second, hand-wash your shirts, or use the washing machine on the gentle cycle. Use Warm water for white shirts, and cold water for color shirts. Be sure to unbutton all buttons, take out collar stays and turn the shirt inside-out to protect the buttons from the steel drum.

Third, if possible, hang dry your shirt till slightly damp then iron. If not, tumble-dry with no heat until slightly damp. Use the “cotton” heat setting and do not use the “steam burst”. Instead, have a spray bottle ready to re-dampen spots where you may have pressed in a crease.

When ironing, be sure to stretch out the collars and cuffs while still damp. Press lightly at the collar tips and cuff edges, as hard pressure will increase fraying.

If you do take your shirts out for commercial laundry, be sure to instruct them to use light, or no starch. Many commercial cleaners do not hand-iron shirt collars and as a result, collars will begin to pucker and crease at the band. Heavy starch can further set-in creases at the collar, as well as the cuffs, which in turn will cause these two parts to seemingly shrink by ½” – 1”. Also, with heavy starch, you also will not be able to feel the difference between a 100s yarn count shirt, and a 200s yarn count shirt.

Your shirts and suits will be made in our own factory where we control all aspects of production.

For bespoke service, all of our fabrics are pre-shrunk before cutting to minimize shrinkage. The body, shoulder and sleeves of the shirt should, at most, shrink by less than 1%. As for the collars and cuffs, since the lining cannot be pre-shrunk, we build the shrinkage into your measurements. Collar and cuff shrinkage will stabilize after 2-3 washes.

Bespoke is a term used to describe clothing that is custom-made for you. You have full control over the fabric, fit and styling of a garment, and the bespoke process will also take into account your distinct body size, proportion and posture. An individual pattern will be made to reflect your body and your style choices.

2-ply yarns are when 2 single yarns are twisted together to create 1 yarn. Fabrics woven with 2-ply yarns will have much more body, be more resistant to pilling and therefore, will last longer.

Yarn count is a unit of measurement that determines the length of yarn that can be spun from 1 pound of cotton. A single 1s count is equal to 840 yards derived from 1 pound of cotton. Therefore, a 100s count cotton yarn is equal to 84,000 yards from 1 pound of cotton. As you can imagine, high count yarns (100s and above) are extremely fine, and when they are woven into shirting material, the resulting fabric is unbelievably soft and smooth.