Ready-to-Wear merchandise purchased online can be refunded within 14 days of delivery date, or exchanged for store credit within 21 days of delivery date. Returned merchandise must be received by Ascot Chang within the aforementioned timeframes for a refund or exchange to be considered.
To be eligible for a return or exchange, your item must be unused and in new condition. The receipt, packaging, and tags must accompany the returned goods. Ascot Chang reserves the right to refuse a return or exchange, if merchandise is found to have been worn, used, damaged, altered, soiled and/or stained, or if merchandise exhibits any other characteristics that would prevent it from being sold as new.
Facemasks, Underwear and Hosiery (including boxers, briefs, boxer-briefs and socks) cannot be returned
Items sold on discount cannot be returned